Shipping

 GENERAL INFORMATION

Your order will be packed and shipped within 48 hours. Orders in Australia are sent via Australia Post.

If you have recently placed and order and wish to track it, please refer to the order confirmation email you have received more the tracking details.

 

SHIPPING PRICES ($AU)

AUSTRALIA

  • Flat rate standard shipping: $6.95
  • Express shipping (1-2 business days): $16.95

INTERNATIONAL SHIPPING

UPDATE MAY 1, 2024: we now have a minimum order values of AUD$100 for all countries outside of Australia, aside from USA and Canada. This is to offset the cost of shipping (now costing $85+ per parcel). 

Scent Bar orders to all countries require a minimum spend of AUD$100.

You may wish to find a ONE SEED stockist in your area for smaller orders. They can be located here. 

 

We ship via DHL Express or USPS to the following countries:

USA, Canada, Japan, Belgium, Cyprus, Denmark, Italy, Monaco, Sweden, Morocco, Mexico, New Zealand.

Note that duties may be payable. Please check with your government customs agency. Unfortunately we do not accept returns in the case of rejected duties. 

 

USA

Update 12/7/24 We now ship direct from our US warehouse!

Delivery is 1-4 business days from dispatch.

Duties may be payable in USA (please check USA regulations for exact duties).

  • Flat rate USD$6.95 (excluding Scent Bar*)

*Scent Bar orders are dispatched from our Australian warehouse, so require a minimum spend of AUD$100. Shipping on these orders is charged at AUD$29.

Note: we no longer ship individual 2ml samples to USA & Canada.

 

CANADA

Update 12/7/24 We now ship direct from our US warehouse!

Delivery is 2-5 business days from dispatch.

Customs duties may be payable in Canada.

  • Flat rate CAD$14.95 (excluding Scent Bar*)

*Scent Bar orders are dispatched from our Australian warehouse, so require a minimum spend of AUD$100. Shipping on these orders is charged at AUD$29.

Note: we no longer ship individual 2ml samples to USA & Canada.

 

NEW ZEALAND

Delivery is approximately 4 business days from dispatch.

Customs duties may be payable (please check your local regulations for exact duties).

  • Flate rate $29.00

 
UNITED KINGDOM 

Unfortunately, as of July 13th, 2021, we no longer ship to the UK due to complexities created by Brexit and VAT requirements on shippers.

We hope to be able to bring our collection to you via UK retailers in 2024/5


OTHER INTERNATIONAL 

Some international purchases may be subject to local duties and taxes in your country. Please check with your local customs or DHL if unsure.

Delivery is approximately 4-7 business days from dispatch (depending on your location). Customs duties and import taxes may be payable by your local customs department.

  • Express Flat rate: $35.00
CLAIMS  

Please notify us within 3 days of receipt of your goods regarding any discrepancy or damage to your order.

VISIT US

44 PORT RD ALBERTON SA 5014 AUSTRALIA

Monday to Thursday 9am-2pm

Directions

Store Locator

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ONLINE-ONLY RETAILERS

 

AUSTRALIA

Sensoriam

The Holistic Ingredient

Wild Fleurs & Co

Prae Wellness

USA

Nevaeh Wellness & Apothecary

Scent Split

Beautyhabit

Love Peace Organic